AI & Compliance Driven Claims Management

Accelerate and simplify claims with Wilbur: the AI-enabled platform designed for speed, compliance, and adaptability.

Big results across multiple insurance lines

$5.6B+

Indemnity & repair spend-through

1.4M+

Claims managed in the Wilbur ecosystem

90+

Clients Globally
As of July 2025 globally.

Claims, your way.
Powered by Automation,
Protected by Compliance.

Create your own claim workflows from first notification through to completion with Wilbur’s suite of configurable modules.

CORE SYSTEM

Claim Management

All your claims. One smart platform. Lodgment, triage, decision, financials.

MODULES

Wilbur AI

Wilbur AI handles the busywork by drafting emails, summarising claims, and tagging photos in seconds.

MODULES

Claim Lodgement

Simple claim lodgement for policyholders from any device, anywhere.

MODULES

Assessment

Assign assessments and inspections with ease.

MODULES

Repair Management.

Assign and coordinate repairs with total control.

MODULES

Supplier Network.

A high performing supplier network at your fingertips.

MODULES

Analytics

Make smarter decisions with predictive analytics and embedded reporting.

MODULES

Insurance Builder

AI-powered job management built for transparency, compliance, and results.

MODULES

Rate Books

Ensure standardized, consistent costs across any claim.

MODULES

Virtual Assessment & Policyholder Engagement

Streamline assessments with real-time video and self-service inspection tools.

Why Wilbur?

Get to market faster.

Rapid onboarding and low-touch implementation gets you up and running with your own unique configuration in weeks instead of months.

Flexible pricing models.

Minimise the strain of up-front costs and the fear of getting tied into long term commitments, with multiple pricing options to suit your business.

Scale your supply chain fast.

Get up and running with our vetted, high-performing supplier network in as little as a few hours to meet increased claims demand during surge events.

Expert guidance and support.

It’s not just about the tech. Our team of seasoned claim experts are ready to guide you through onboarding, deployment and workflow optimisation to maximise your ROI.

Easier compliance.

Stay compliant with real-time dashboards & reporting, automated task management and complaints management
– all configurable to your specific regulatory needs.

Meet customer needs in real-time.

With anytime feedback, automated notifications and personal portal access, your customers have complete visibility at every claim stage.

Ready for a demo?

Contact us to find out how Wilbur can work for you.

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    Proud Recipient of the 2024 Technology Standout Award from Celent.

    Shaping the Future of Insurance Technology.