Manage any job type.
Allocate and track quote requests, do & charge (make safe & emergency), fixed price or tender.
Assign and coordinate repairs with total control.
EASIER REPAIR MANAGEMENT
Wilbur’s Repair Management Module is your job management system to manage the allocation, scheduling and completion of repairs. Easily create jobs, assign tasks, and track & report on the progress of repairs, to ensure faster turnaround and happier policyholders.
Choose your supplier panel.
Send job assignments for tender and allocation, either to our supplier network or your own panel.
Be more efficient.
Ensure the right sequence of tasks to increase efficiency and reduce cycle times.
Give your customers a voice.
Anytime feedback throughout the repair process helps you solve issues as they arise, not after the event.
Collaborate with suppliers.
Collaboration tools to work with your third party suppliers to facilitate the repair process.
Smarter job allocation.
Assign jobs based on ratings, availability, expertise and workload.
Analyse and improve.
Analytics that give insights to optimise operations, identify potential issues and improve policyholder satisfaction.
Easier repair management.
More efficient allocation & management
Faster repair times & reduced manual handling
Better communication with suppliers & policyholders
More transparency of repair progress
Happier policyholders
